Privacy Policy
Last updated: 2025-06-14
GOROSOFT Ltd. ("Gorosoft", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gorosoft.com and use our services.
1. Information We Collect
We may collect the following types of information:
- Contact information you provide through our contact form, including your name, email address, and message content.
- Technical data automatically collected when you visit our website, including IP address, browser type, operating system, referring URLs, and pages visited.
- Cookie data and similar tracking technologies used for website analytics and functionality.
- Business information shared during project discussions, including company name, project requirements, and technical specifications.
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide requested services.
- To improve our website, services, and user experience.
- To communicate with you about projects, updates, and relevant services.
- To comply with legal obligations and protect our rights.
- To analyze website traffic and usage patterns for optimization.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent.
- When required by law, regulation, or legal process.
- With trusted service providers who assist in operating our website (e.g., hosting providers), subject to confidentiality agreements.
- To protect our rights, property, or safety, or that of our users.
4. Data Security
We implement industry-standard security measures to protect your information, including SSL/TLS encryption for all data in transit, firewall protection, intrusion detection systems, access controls, and regular security audits. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for the duration of our business relationship and deleted upon request.
6. Your Rights
Under the General Data Protection Regulation (GDPR) and applicable Bulgarian data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Request restriction of processing of your data.
- Request transfer of your data to another controller.
- Object to processing of your personal data.
- Withdraw consent at any time where processing is based on consent.
7. Cookies
Our website uses essential cookies required for basic functionality. We do not use third-party advertising or tracking cookies. Analytics cookies, if used, are configured to anonymize IP addresses and do not track individual users across websites.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: info@gorosoft.com
GOROSOFT Ltd., Sofia, Bulgaria